Christopher M. Lorentz
Experienced Professional
952-737-8992
Chris.M.Lorentz@gmail.com
Objective
I am an experienced professional with years of experience in various markets and formats. I am looking for a dynamic
position that will allow me to bring my passion for furthering customer relationships, and providing solution-based service
that deliver results.
Skills & Expertise
- Leadership
- Leadership Development
- Team Building
- Team Leadership
- Project Management
Accomplishments
Hope Remains
- Executed our Inaugural 5K and Family Fun Day
- Successfully Organized Silent Auction
FRSecure, LLC
- Delivered Projects at 95% to Goal on Average
- Managed an Analyst Team at 91% Capacity
- Met Fundraising Goals
- Purchased 3 Cuddle Cots for 3 Local Hospital
- Developed New Reporting Metrics
- Delivered an Analyst Team with 80% Utilized Time
- Managed an Average of 50 Projects at a Time in Various Stages of the Project Life Cycle
W.W. Grainger Inc.
- Delivered Annual Account Level Growth of 15.87% - 2014 Top 8% in Business Unit in Sales Growth
- Richardson Sales Excellence Trained
- Successful Mentor and Trainer for New Hires
Swan Lake Church
- Launch of New Jr. High Ministry
- Developed a Student Leadership Team
Starbucks Coffee Company
- Promoted to Assistant Store Manager in 2007
- Promotion to Shift Supervisor in 2004
Experience
Co-Founder
Hope Remains
Duties Include:
- Brand Development
- Manage Financial Records
- Provide a Quality Work Environment
July 2015 – Present
- Collaboratively Lead Event Planning Team
- Control Merchandise Inventory
- Develop and Maintain Web Presence
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- Led Service Team to New Orleans
- Led Several Local Outreach Events
- Coffee Master (2006)
- Various MUG Awards for Exceptional Customer Service
- Managed a Customer Base of over 300 customers
- Led SAP/CRM/Mobile Application Initiatives
- Time Management
- Attention to Detail
- Effective Planning Skills
- Strong Financial Acumen
- Vision Development & Execution
- Sales Excellence
- Customer Service
- Microsoft Office
- SAP/CRM Tools
- Strong Analytical Thinker
Christopher M. Lorentz
952-737-8992
Multi-Line Representative
Colin Charlson Agency
Duties Include:
- Managing and Growing Customer Relationships
Project Manager
FRSecure, LLC
Duties Include:
- Manage Customer Experience
- Effectively Manage Customer Information
- Lead Project Conference Calls
Territory Sales Representative
W.W. Grainger Inc.
Duties Include:
- Maintain Customer Relationships
- Expand Customer Contacts
- Develop New Customer Relationships
Home Theater Sales Associate
Best Buy Inc.
Duties Include:
- Engage Customers within the Store
- Deliver Need-Based Solutions
Pastor to Youth and Children
Swan Lake Church
Duties Include:
- Develop and Maintain Volunteer Teams
- Manage Weekly Events
- Connect with Students on a Daily Basis
- Manage Analyst Calendars
- Develop and Maintain Reporting Criteria
- Other Duties as Necessary
July 2011 - December 2014
- Manage Customer Information in CRM tool
- Provide Cost Savings Solutions
- Other Duties as Necessary
October 2010 – July 2011
- Collaboratively Meet Company Sales Initiatives
- Other Duties as Necessary
August 2008 - July 2010
- Responsible for Maintaining Budgets with Integrity
- Lead Team on Various Trips
- Regular Public Speaking Opportunities
Barista/Shift Supervisor/Assistant Store Manager at Starbucks
Starbucks Coffee Company
- Process Weekly Performance Reports
- Other Duties as Necessary
March 2004 – June 2008
Duties Include:
- Provide a Quality Work Environment - Lead a Team in Executing Excellent Customer Service
- Lead Customer Experience Projects
- Develop and Maintain Weekly Schedule
Education
Master of Divinity
Trinity International University
Deerfield, IL
Bachelor of Arts in Christian Studies, Pastoral Emphasis
Trinity International University
Deerfield, IL
2006
2003
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- Set New Customer Appointments
December 2014 - October 2015
Chris.M.Lorentz@gmail.com
March 2016-June 2016